Making A Purchase

Making a purchase for a futon sofa bed within our online store is easy.  Each product page has accompanying images; dimensions and reviews from other purchasers.

We accept Visa and Mastercard and as well as debit cards including Visa Debit and Mastercard Debit. Your credit card will be authorised and charged at the time of ordering as we normally expect to despatch your order within 10 working days of receipt - see "Delivery Schedule" below. We recommend making payment over the internet. We consider this the most secure method as we employ the services of SECURE TRADING as our payment service provider.  Once you have confirmed your order and delivery addresses, you will be directed to the SECURE TRADING| digitally encrypted secure website as denoted by the "Golden Padlock" at the bottom right hand side of your screen.

If you prefer you can of course call us to place your order by telephone.  We can take pay by credit or debit card over the phone.  Please note we do not store your credit card details once the payment has been processed.  This complies with our PCIDSS compliance requirement to maintain a high level of security over your card data.

If you prefer to send your payment by cheque, please select this method from the payment options listed. Simply print out your order page and post it with your cheque to our address as shown. We will confirm receipt of your cheque and advise you of your expected delivery date.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Please note your payment may be reference by your bank or credit card company as a payment to “The Sit and Sleep Partnership”, as Futon Design is a trading style of that partnership.